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Data Protection and Privacy Policy

  1. Introduction

1.1. At VOLT GYM, we are committed to protecting the privacy and personal data of our members. This Data Protection Policy outlines how we collect, use, disclose, store, and protect personal information in accordance with applicable data protection laws. This policy applies to all members and individuals whose personal data we collect and process.

Contact details:

[email protected]

 

  1. Collection and Use of Personal Data

2.1. Types of Personal Data: 

We may collect and process the following types of personal data from our members:

  1. Contact information (e.g., name, address, email address, phone number)
  2. Date of birth, age, and gender
  3. Emergency contact details
  4. Health and fitness information, including medical history and any specific requirements or limitations
  5. Payment information
  6. Photographs or video recordings for identification purposes
  7. Any other information relevant to the provision of our services

2.2. Purpose of Collection: 

We collect and process personal data for the following purposes:

  1. Membership registration and administration
  2. Provision of gym services and facilities
  3. Communication with members regarding membership, services, and updates
  4. Personalising and improving our services
  5. Compliance with legal obligations
  6. Marketing and promotional activities (with explicit consent)

2.3. Legal Basis: 

We collect and process personal data based on one or more of the following legal bases:

  1. Performance of a contract with the member
  2. Compliance with legal obligations
  3. Consent provided by the member
  4. Legitimate interests pursued by the gym or a third party

 

  1. Data Sharing and Disclosure

3.1. Internal Sharing: We may share personal data with employees or contractors on a need-to-know basis for the purposes outlined in section 2.2.

3.2. Third-party Service Providers: We may engage third-party service providers (e.g., payment processors, IT support) who process personal data on our behalf. We ensure that such providers implement appropriate security measures and adhere to data protection requirements.

3.3. Legal Compliance and Safety: We may disclose personal data to comply with applicable laws, regulations, or legal proceedings, or to protect the rights, property, or safety of the gym, its members, or others.

 

  1. Data Security

4.1. We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access, disclosure, alteration, or destruction.

4.2. We restrict access to personal data to authorised individuals who require it for legitimate purposes.

4.3. We regularly review and update our security practices to ensure the ongoing confidentiality, integrity, and availability of personal data.

 

  1. Data Retention

5.1. We retain personal data for as long as necessary to fulfil the purposes outlined in section 2.2, or as required by applicable laws and regulations.

5.2. We have established retention periods for different types of personal data and regularly review and delete unnecessary or outdated data.

 

  1. Individual Rights

You have certain rights under the Data Protection Laws regarding your personal data, which are outlined below. To exercise any of these rights, please contact us using the contact details provided at the beginning of this privacy policy. We may not be able to fulfil your request in some cases; if this happens, we will contact you to explain the reasons why.

6.1. Right to Access: Members have the right to access their personal data held by us and request information about its processing.

6.2. Right to Rectification: Members can request the correction of inaccurate or incomplete personal data.

6.3. Right to Erasure: Members can request the deletion of their personal data under certain circumstances, such as when the data is no longer necessary for the purposes outlined in section 2.2.

6.4. Right to Withdraw Consent: Members can withdraw their consent for the processing of personal data based on consent.

6.5. To exercise these rights or for any inquiries or complaints regarding personal data, members can contact the management team.